Tenant Information (formerly Tenant Fees)

From 1 June 2019, the only payments that landlords or letting agents can charge to tenants in relation to new contracts are:

  • rent
  • a refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
  • a refundable holding deposit (to reserve a property) capped at no more than 1 week’s rent
  • payments associated with early termination of the tenancy, when requested by the tenant
  • payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or change within a tenancy
  • payments in respect of utilities, communication services, TV licence and Council Tax
  • a default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement.

If you are renting a property on an AST and paid a deposit, this must be protected in a government-backed tenancy deposit protection scheme (TDS). The landlord or letting agent is required by law to register your deposit within 30 days of you handing it over. They must also give you the details of where the deposit is being held, so ask to see this information. At the end of the tenancy, you will get your deposit back unless you have damaged the house, its contents or not paid the rent.